Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed slightly. We will notify you if there are any significant delays.
Shipping Locations
We currently ship to:
- United Kingdom
- European Union
- Selected international destinations
If your country is not available at checkout, please contact us before placing your order.
Shipping Times
Estimated delivery times after dispatch:
- UK: 3–7 business days
- EU: 5–10 business days
- International: 7–21 business days
Delivery times may vary depending on customs delays or postal service issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. Any applicable taxes or customs fees are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number (if available).
Customs & Import Taxes
We are not responsible for any customs duties or import taxes that may apply. These charges vary by country and are determined by your local customs office.
Lost or Delayed Packages
We are not responsible for delays caused by postal services or customs. However, if your package is significantly delayed or lost, please contact us and we will assist you in resolving the issue.
Contact Information
If you have any questions about your order, please contact us:
📧 holmeskeith1@outlook.com